Customer Journey Map

Visualize all your customer metrics and initiatives in one place. Customer Journey Map helps you correlate insights, identify connections, and optimize customer journeys

Easily convert business data to visual insights

Create experience goals that convert

Simply visualize the customer experience across multiple touchpoints on the customer journey chart. Analyze how you’re doing and take steps to improve the customer experience. This ensures you are always in touch with customers, ensuring a memorable experience.

Design your customer journey

The platform allows you to create multiple stages that scale according to your unique customer journey. You can identify and establish the metrics that are important for your business and track them all with the executive dashboard.

Pay attention to every touchpoint

Put feedback units at critical touchpoints to help move your customers down the journey map. Add widgets to categorize data points and uncover patterns that help aid in better and more refined customer experiences.

Map the source of your data

Choose relevant survey topics that match the needs of your project. You can add new metrics or touchpoints for better and more in-depth visualization Come back any time to the portal to make additions and edits at your convenience. This helps identify deeper insights into the data for more refined decisions.

Organize charts with labels

Create a uniform and clean view of your data and make evaluation easy with an end-to-end journey chart. Every step can be uniquely named and added to the customer journey dashboard for a holistic and more sleek overview of your customer experience.

Bring about changes in the organization

Identify your customers' key interactions and develop a plan to share the apt customer journeys with all stakeholders. This enables a collaborative system that helps teams work together in agreement on priorities for better customer experiences.

Check out some popular use cases

We've included some popular use cases to help you explore Journey charts in our Executive Dashboard.

Check out some popular use cases

We've included some popular use cases to help you explore Journey charts in our Executive Dashboard.

Customer Experience

Employee Experience

Product Growth

Simplify Your Workflows

HubSpot
Zendesk
Slack
Intercom
Zapier
Salesforce
Mailchimp

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