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Elevating Customer Experience using SurveySparrow-Salesforce Integration
32 minutes
Speakers
Sahil Sharma
Senior Solutions Engineer
Watch Sahil Sharma, our Senior Solutions Engineer, share how to set up the integration and collect feedback data at different customer touchpoints. You can discover new ways to utilize Salesforce to its full potential.
Topics covered in this session:
- Overview of Salesforce CRM.
- How SurveySparrow can assist the CRM.
- Setting up the SurveySparrow-Salesforce integration.
- Managing lead generation using the integration.
- Closing the post-purchase feedback loop using the integration.
- Upcoming enhancements to the integration.
