Elevating Customer Experience using SurveySparrow-Salesforce Integration
Customer Experience
32 minutes
Watch Sahil Sharma, our Senior Solutions Engineer, share how to set up the integration and collect feedback data at different customer touchpoints. You can discover new ways to utilize Salesforce to its full potential.
Topics covered in this session:
- Overview of Salesforce CRM.
- How SurveySparrow can assist the CRM.
- Setting up the SurveySparrow-Salesforce integration.
- Managing lead generation using the integration.
- Closing the post-purchase feedback loop using the integration.
- Upcoming enhancements to the integration.
Sahil Sharma
Senior Solutions Engineer
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