NPS Benchmarks Report
Want to see where you rank in your industry and region? Find out now
Responses Analyzed
Industries Covered
Regions Benchmarked
Discover how your NPS stacks up against peers across different industries and regions. Identify where you’re outperforming — or where there’s room to catch up.
Discover how your NPS stacks up against peers across different industries and regions. Identify where you’re outperforming — or where there’s room to catch up.
Access the NPS Benchmarks Report
Outperform your competitors
Brands with high NPS grow 2x faster. Find out where you stand and take the lead.
Turn feedback into action
Identify churn risks, optimize experiences, and improve retention with data-backed insights.
Boost revenue and loyalty
Higher NPS means stronger retention, higher CLV, and more referrals fueling business growth.
Join hundreds of businesses leveraging these insights to lead in 2026
AB
We are thrilled with SurveySparrow's exceptional platform. It seamlessly enables us to administer Transactional Surveys, Quizzes, and NPS® with ease. The user experience is outstanding, complemented by its seamless integrations. Moreover, the insightful backend calculations greatly enhance our operations. Highly impressed with SurveySparrow!
Abbie
Marketing Consultant, The Lucy Rose Clinic
AB
SurveySparrow's comprehensive platform has revolutionized our approach to connecting with customers. The platform’s detailed analytics and customizable survey options have empowered us to deeply understand our customers and significantly enhance our offerings.
Akil KJ Bhat
Product Manager, Furlenco
AM
We have been using SurveySparrow for three years now and I am impressed with the overall user experience. The tool is easy to navigate, manage and understand. The user interface is fantastic, contributing significantly to our high response rates. Our product team especially appreciates how seamlessly SurveySparrow integrates with our existing systems.
Alberto Marcos
Operations Head, Ironhack
AS
SurveySparrow has transformed our approach to gathering market intelligence and engaging event participants. The platform's easy integration and versatility have substantially improved our operations. Their amazing assistance and proactive growth team are what truly set them apart. They are more than just a service provider; they are an integral part of our business strategy.
Alvaro Salazar
Senior Product Manager, Evenco International
AM
SurveySparrow is a one-stop solution for all our survey needs! The pre-made questionnaire saved us tons of time, and the comprehensive reports kept managers and employees informed. Platform is excellent, but the real standout is their customer service. No matter how basic my question is, they're always there to help. Highly recommend it!
Anna Merianou
Monitoring & Evaluation Officer, METAdrasi
AC
The platform's unique ability to facilitate live edits sets it apart and makes our 360-degree assessment process seamless. The user-friendly interface simplifies the process remarkably. The customer success team offers exceptional service and advice, demonstrating their commitment, which has been super valuable.
Anne-Marie Cremona
People Experience Project Lead, Interflow
DS
SurveySparrow has been fabulous from the word go. The team helped to create our first survey which helped to gather feedback from our clients. Always helpful and beyond expectations.
Daniel Sih
CEO, Spacemakers
DR
SurveySparrow's customer support has been exceptional. They were always available to answer our questions and guide us through the entire process. The platform's flexibility and ease of use have been instrumental in creating a valuable 360 experience for our leadership team.
Dina Roshdy
Group Head of HR, Gulf Cryo
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