| Name | Service Provided | Purpose | Data Centers |
|---|
| Amazon Web Services | Cloud service provider | Cloud infrastructure provider for SurveySparrow. Almost all data stored, processed and transmitted in SurveySparrow resides on Amazon Web Services data centers. | India (Mumbai), USA (Virginia), Canada (Montreal), EU (Frankfurt), UK (London), UAE (Dubai), depending on customer preference |
| HubSpot Inc. | CRM | This is our internal CRM tool used to keep our customer contact details and communications up to date. | United States |
| Sparkpost | Email Service Provider | Sending out emails | United States, Europe |
| Newrelic | Application and Performance Monitoring | To monitor the performance of the application and tune it. | United States |
| Stripe | Payment Solution | Subscription is managed by Stripe | United States |
| Twilio | Messaging | SMS share utilizes Twilio to deliver messages | United States |
| Google Translate | Translation | Survey and Response Translation provider for SurveySparrow | United States, Europe |
| Logz.io | Log Management | Managing the logs created in SurveySparow | United States, Europe |
| Zendesk | CRM | Internal cloud based customer support tool which is used to keep our customer contact details and communications up to date as part of the provision of our services. | United States |
| Heap Analytics | Analytics tool | An web based analytics tool used to track App events and measure user action on the product including page views, taps, swipes etc. | United States |
| Sendgrid | Email Service Provider | Sending out Emails | United States |
| Zipy.ai | Product Analytics & Error Tracking | User session analytics & debugging | United States |
| Open AI | Creating Survey Templates | Machine Learning & Text Analytics | United States |