Product Experience
Top 7 UserVoice Alternatives With Better Features + Pricing
Article written by Parvathi Vijayamohan
Content Marketer at SurveySparrow
11 min read
24 June 2024


Product Experience
Article written by Parvathi Vijayamohan
Content Marketer at SurveySparrow
11 min read
24 June 2024


With its powerful idea management tools, it’s easy to see why UserVoice managed to rake in $4.5 million in revenue in 2023 alone. However, no tool is perfect, and this platform has some drawbacks that makes UX researchers want to look at UserVoice alternatives.
Based on independent research by our reviewers, we shortlisted 4 key reasons to switch from UserVoice.
| Tool | Primary Focus | Free Trial |
|---|---|---|
| SurveySparrow | Product Businesses of All Sizes | ✔️ |
| Aha! | Product R&D Teams | ✔️ |
| Productboard | Cross-Functional Collaboration | ✔️ |
| Canny.io | Tracking High-Demand Features | ❎ |
| UseResponse | Community Building | ✔️ |
| Hotjar | Product Optimization | ✔️ |
| Upvoty | Small Businesses and Startups | ✔️ |

First on our list is SurveySparrow. SurveySparrow is a customer experience solution that lets you create engaging feedback surveys with ease. But it’s also like a Swiss Army knife, because it offers a range of software that you can pick and choose based on your needs.
Limitation: While SurveySparrow lacks an inbuilt idea management and voting feature like UserVoice, there are ways around that. For example, you can collect new feature ideas through a user survey. Then use CogniVue to find the ones that are the most frequent – and therefore the most in-demand.
Pricing: Starts at $7 per month. You can sign up for the 14-day free trial below, and switch later to the Forever Free Plan if that suits you.

Next up is Aha! – a young application development software that’s going head-to-head with Adobe, Microsoft Azure and JIRA. With Aha!, teams can capture ideas, prioritize features, and create visual roadmaps. Known for its user-friendly interface and advanced reporting, it’s not hard to see why Aha! is a solid alternative to UserVoice.
Limitation: Roadmap, Idea management and Whiteboards are separate products. If you want access to their tools, you will have to purchase them separately. This can put Aha!’s pricing off-limits for startups.
Pricing: Starts at $59 per user / month. You can sign up for the 30-day free trial.

What if you could edit your roadmap in real-time like a Google Doc? Productboard lets you do this. The platform is built as a complete solution for product management, operations, sales, engineering and customer success. As one of the top UserVoice alternatives, it has some impressive features.
Limitation: Some user reviews have mentioned that Productboard currently lacks a feature to close the feedback loop.
Pricing: Starts at $19 per user / month. You can sign up for the 15-day free trial or use the Free plan.

Canny.io simplifies the process of collecting, prioritizing, and tracking feedback through simple voting features. It has analytics tools to prioritize ideas based on factors like user impact, revenue impact, and customer segments. What’s more, you can make your roadmaps public so that your customers have complete transparency into what you do.
Limitation: The Starter plan has a limit of only 2 integrations. If you want more than that, you will have to upgrade to the next plan which costs $359/month. That’s a pretty big price jump.
Pricing: Starts at $79 per month. Canny also has a Free plan if you just want a basic feedback tool.

UseResponse is an enterprise feedback software equipped with product tools – namely community creation software, feedback boards, ticketing and surveys. With these features, UserResponse helps bridge the gap between product and customer teams. Like the other UserVoice alternatives, it also supports multiple channels like websites, apps, and email.
Limitation: UserResponse’s pricing model is based on the number of agents, which can be quite expensive if you have a large team. Additionally, the tool does not have a free plan, which is a drawback if you’re also on a limited budget.
Pricing: Starts at $49 per agent / month. UseResponse also has a 14-day free trial.

As a UserVoice alternative, Hotjar stands out for its ease of use, and ability to view your app through the eyes of your end user. It tracks user behavior in real-time, and also collects feedback through surveys, heatmaps and behavior analytics.
Limitation: Hotjar’s surveys have limited customization options. It also lacks an option for extracting key insights from a large volume of data.
Pricing: Starts at $32 per month. Hotjar also offers a 15-day free trial as well as a Basic plan which is free.

Upvoty allows customers and teams to submit and vote on ideas through a feedback board . It also has detailed analytics and prioritization tools, and hundreds of integrations. What else makes it one of the best UserVoice alternatives on our list?
Limitation: Upvoty’s pricing model is based on the number of tracked users. This means a user who comments, votes, or posts on your feedback portal. So if you have more than 10,000 users, you might want to double-check your budget.
Pricing: Starts at $15 per month. All plans have a 14-day free trial.
That wraps up our list of the top 7 UserVoice alternatives of 2024.
Ready to upgrade your feedback process? Explore the platforms mentioned above and find the perfect tool to take your product development to the next level. Adios!

Thousands of brands trust SurveySparrow to turn feedback into growth. Try it free today!

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