Alternative
Top 12 Qualaroo Alternatives For 2024
Article written by Kate William
Content Marketer at SurveySparrow
17 min read
30 May 2024
Alternative
Article written by Kate William
Content Marketer at SurveySparrow
17 min read
30 May 2024
Hark ye, witches and wizards, for we bring tidings of great importance. As we journey through the magical world of business, it is crucial to heed the voices of those for whom we craft our potions and cast our spells – the customers.
In plain English: You’re here because you value user research and customer feedback as much as we do, and that’s why you’re looking for Qualaroo alternatives.
Qualaroo is a fantastic user research & feedback tool, but truth be told, there are better 12 better alternatives to Qualaroo. So, steady on your broomsticks there… ‘cause we’re wasting no more time!
Time to let the cat out of the bag here. Here are the 12 Qualaroo alternatives worth trying in 2023:
At SurveySparrow, we aim to refine customer experiences in any way we can. And collecting user feedback is one of the prominent ways we do that.
Let’s face it. Most customer feedback surveys fail to get people’s attention or get them excited about it, but not this tool. We don’t intend to toot our own horn, but SurveySparrow’s conversational interface is so exciting that it promises 40% more feedback response than usual, making it one of the best product and user feedback tools in the market.
Key features:
Next on this list is Parlor.io. This tool supports the entire user feedback loop in one system, giving companies a single platform to gather and analyze all customer data.
Parlor syncs well with all your business tools, including live chat, ticketing systems, CRM, and existing analytics suite, allowing teams to measure results across different channels. With this, you can prioritize feature requests and automatically close customer loops when improvements are made. A damn good tool, eh?
Key features:
True to its words, UserReport is a set of flexible user feedback tools telling who your users are, and what exactly they want to achieve.
UserReport is based on two simple tools – a survey and a feedback forum. It runs as an integrated part of your website or app, enabling you to have direct interaction with users to learn who they are, what they are looking for – and how they think you and your brand can improve, making it an ultimate user and product feedback tool.
With UserReport, you’re not just collecting feedback but also performing feedback analysis, then and there. And that’s empowering for any brand.
Key features:
Used by giants like Adobe and Shopify, Hotjar takes a visual approach to customer feedback that’s very fresh and intuitive. Its all-in-one solution visualizes behaviors using heat maps to help understand what your web visitors really care about.
These heat maps allow you to see how users are scrolling, moving, and clicking on your website. It also shows exactly how your visitors are navigating the website through visitor recordings. Hotjar offers conversion funnels that help businesses understand where your visitors are dropping off, allowing them to work on it and reduce the bounce rate.
Key features:
Qualtrics (formerly Clarabridge), using AI and machine learning, specializes in turning complex feedback into clear insights. Yes, this Qualaroo competitor helps make sense of the plethora of customer feedback submitted across multiple channels.
In a nutshell, it uses AI-driven rules to determine what customers think and their desires, which lets businesses automate processes while measuring metrics like effort, emotion, and intent.
Key features:
The next Qualaroo alternative-slash-competitor is UserBrain. In short, it is a customer feedback tool that utilizes surveys to collect in-depth customer insights.
UserBrain allows survey creators the ability to record videos and capture a survey-takers screen while he/she is taking a survey to get hands-on details about the overall experience. Then, it offers tools and suggests ways to amp up the overall feedback collection process.
Key features:
Tagado is a unique Qualaroo competitor and alternative that gathers information your customers leave across all platforms and websites into its platform, allowing you to make strategic data-based decisions quickly and efficiently.
The solution collects data, automatically organizes it, and provides detailed feedback, as well as competitive feedback analysis. With the data gathered across platforms, you can discover new opportunities for product updates and quickly identify and mitigate areas of improvement. A tool definitely worth trying.
Key features:
Canny is a customer feedback and feature request platform to help businesses capture, analyze, prioritize, and track feedback to plan product and feature releases. This amazing tool allows you to collect feedback from multiple channels to automatically organize the generated insights into a list for future roadmap development.
It also allows customers to post feedback directly from your website or app —making it easier for brands to prioritize features that customers care about most. While Canny is a great feedback tool, everything else is a manual process here. So keep that in mind.
Key features:
Qualaroo is a very basic tool with useful, but basic features. Live feedback collection is something completely out of its domain. And this is exactly where Loop specializes.
This customer feedback management software includes a screenshot plug-in to integrate into your website and an embedded forum to let visitors vote on submitted feedback that drives strategic product decisions. So, it’s a unique tool in its own right!
Key features:
InMoment is a tool that collects not just customer but employee feedback, too. After SurveySparrow, it is the only tool offering proper market research solutions on this list.
It also captures collective and individual customer feedback through action planning and case management tools. Your team just has to devote more than usual time to learning how best to use the tool. After that… everything’s fine and dandy here!
Key features:
Bazaarvoice is a feedback platform and an alternative to Qualaroo, designed for retailers, especially online, to capture ratings and reviews from customers while asking important questions through the platform’s built-in portal, Bazaarvoice Connections.
Key features:
If you need a great utility feedback tool that offers something different, UseResponse is a great option. It’s a customer service software that offers so much more than just user or product feedback.
UseResponse organizes a help center and provides customer support across all channels. You can receive access to a live chat client, in addition to its feedback and community forum.
Key features: A compelling and apt help desk software along with useful integration options.
In today’s fast-paced business landscape, it’s more important than ever to stay ahead of the curve and constantly seek out new ways to improve customer experience. One way to do this is by exploring alternative feedback tools, such as Qualaroo alternatives, in 2023.
Here are a few reasons why a business might want to do that:
1. New Tech: As technology evolves, new feedback tools are constantly being developed with more advanced features and capabilities. Even some old tools are constantly coming up with impressive updates to help with your feedback requirements.
Qualaroo, however, does not do that. It offers pretty much the same solutions today that it started with. So, looking at its alternatives or competitors makes all the most sense.
2. Increased Competition: With more businesses entering the market, it’s becoming increasingly important to differentiate yourself from the competition.
Qualaroo is a tool used by businesses globally. It does the job, no doubt, but doesn’t do it like some of its competitors can. So, by exploring Qualaroo’s competitors, businesses can gain a competitive edge and stand out in the crowded marketplace in 2023.
3. Customization Options: Every business is unique and has its own set of needs and goals. Qualaroo offers pretty standard solutions with very less customization options.
By exploring alternative feedback & survey tools, businesses can find what best fits their needs and goals.
4. Cost: Pricing for any software can change over time, and sometimes the cost of one tool can become too high for the budget. Qualaroo is one such tool.
Exploring alternative options can help a business find something similar with more affordable pricing.
Well, you now know why a business looks for Qualaroo alternatives and the 12 tools to use in place of it. But what about the importance of such a tool for businesses? You’d surely wanna know why a user research & customer feedback tool is a big boon.
Swoosh… your wish’s granted! Here are the nine ways Qualaroo competitors help businesses, supported with facts:
Just by using customer feedback to good effect, you get a 38% increase. The choice is yours.
Yes, it’s time you make a Qualaroo alternative decision. Well, the statistics clearly show that user research and customer feedback are incredibly valuable for businesses. And by using the 12 Qualaroo alternatives, you’ll gather insights into customer behavior and preferences to improve customer satisfaction, increase conversion rates, ROI, and so much more.
Every one of these alternatives is fantastic in its own right (and better than Qualaroo), but if we had to put our money on one, with all the qualities it offers, SurveySparrow would be our pick. But talk to our ever-present team before making any decision. They’ll guide you to make the right choice (without anything in return) based on your exact requirements.
Good deal, right? Go, make the most of it while we watch the Harry Potter movies… again!
Thousands of brands trust SurveySparrow to turn feedback into growth. Try it free today!
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