Best Of
60+ Mobile App Survey Questions to Ask
Article written by Pragadeesh Natarajan
pragadeesh
14 min read
17 July 2024
Best Of
Article written by Pragadeesh Natarajan
pragadeesh
14 min read
17 July 2024
Mobile app survey questions let you gain actionable insights that would help you build a better experience as well as promote your app better.
In this article, we’ve listed the right mobile app survey questions you can ask your app users to gather feedback that would help you improve your mobile app & experience.
Here’s a quick overview of what you can expect.
Let’s delve into it.
Mobile app surveys are surveys that help you measure the usability and experience of your mobile application.
By asking the right (and relevant) questions, you can understand how your app users feel about the app. This includes how easy it is to use the app, how the design is, how intuitive the interface is, and so on.
If you are straightway looking for a mobile app survey, feel free to use this template. Say goodbye to complicated survey setups! Our mobile app survey template offers a seamless, straightforward way to gather the insights you need.
Just a quick sign-up with your email, and you’re all set to go – no costs, no fuss. Start exploring the simplicity and efficiency today!
Mobile App Survey Template
Use This TemplateNOTE: There are 1000+ such survey templates available with SurveySparrow. And the best part – all of them free for you upon sign up (no cost…no fuss)!
Here are the 9 categories of mobile app survey questions to ask your app users.
All though everyone say don’t judge a book by its cover, if your mobile app’s UI and UX design is not upto the standard, no ones gonna use it. Ironic,ain’t it? Which is why you need to start including the following questions into the in-app surveys.
The following questions will help you understand more about the app features and the users’ opinions about them.
Use the following survey questions to get insights on what features your users are using and how effective they are.
Someone who is looking into improving their mobile app – like yourself – may have some doubts on what to add or improve. Well, say ta-ta to those thoughts because the answers to the following question can shine some insights for you.
Mobile app (or In-app) surveys are available on SurveySparrow with our Mobile SDK. You can try this feature (and all others) with a free account.
There’s a free forever plan and 14-day free trial (no credit card details required).
Learn how much of a impact your app had on your users. The listed questions here, focus on guaging the experience and satisfaction level of users with your app.
Fixing your app’s worth on the market can be a tough nut to crack. There are many ways to go about pricing your app. A couple of them are value-based pricing and cost-based pricing. But if you are asking the following questions, you can know how much your users are willing to pay for your app and work your way up.
It’s ok that your mobile app is the most intuitive one in the app provided you are offering more value. However, make sure you are providing enough help materials wherever and whenever your users require one. The following in-app survey questions will help you with that.
These questions go beyond the basic satisfaction measuring ones. Rather it will help you learn more on how your app is influencing their behavior. Interiguing right? Have a look at these questions.
Beta testing is a crucial step before going public with your mobile app. Therefore, it’s your responsibility to make sure that it’s done right. The following survey questions can help you understand whether the testers during the beta test were able to do proper testing or not. Have a look at them.
These are mostly open-ended survey questions. The focus is to obtian a more detailed feedback from the users about your app. Using tools like SurveySparrow – with advanced analytics – you can learn more about your users, what they expect, and meet them.
It’s possible that you might already know these types of survey questions to ask in a mobile app survey. But for those who don’t know, here are the questions.
Typically, these are survey questions we ask to measure the user’s experience or satisfaction level. The answers are quantifiable and can range from either 1-5 or 1-10
Example –
“On a scale of 1 to 5, how satisfied are you with our app?”
Likert scale questions are used to measure the extent of users’ agreement with a statement. The agreement typically ranges from strongly Agree to Strongly Disagree. The answers to these questions will shine on your users’ opinions and attitudes.
Example –
“Was the mobile app intuitive to your expectations?”
Segment and identify how each user segment’s perceptions of your users. The answers can further help you personalize the mobile app experience.
Example –
“Which age group do you belong to?”
These are simple and straightforward questions asking users to answer either “Yes” or “No”. You can use these types of survey questions to measure the approval of your users.
Example –
“Do you find our app easy to use?”
NPS® survey questions are used to measure the loyalty of your users. The question asks the users to rate their likelihood to recommend your app to their friends or family. The score will be between 0 and 10, and the score you get will determine how loyal your users are.
Example –
“On a scale of 0-10, How likely are you to recommend our app to a friend or colleague?”
Ask these questions when you want more detailed answers from the users. The question provides you with qualitative feedback, which is very useful for understanding users in detail.
Example –
“How can we help improve your mobile app experience with us?”
Mobile app questions allow you to get actionable feedback from your app users while they experience your app.
When done right, mobile app surveys can help optimize and improve your mobile app. We hope this article will help you create an effective mobile app survey.
Are you looking to create and conduct a mobile app survey by yourself? SurveySparrow provides you with everything you need to create and conduct an effective mobile app survey!
Our survey questions for mobile phone typically tend to boost survey responses and create pleasant experiences. Most of your customers will complete your mobile app evaluation questionnaire as they would be pleased to take your well-timed, well-designed surveys.
Moreover, SurveySparrow provides you with a simple drag-and-drop interface and a free mobile app survey template.
If you’re looking to boost your survey responses and create pleasant experiences, take SurveySparrow for a spin today!
Have you got any questions on creating mobile app surveys? Got any interesting tips or hacks for creating an effective mobile app survey? Let us know in the comment section below.
If you’re wondering whether SurveySparrow is the right fit for you and would rather have someone walk you through our platform, reach out to us for a free, personalized demo!
Thousands of brands trust SurveySparrow to turn feedback into growth. Try it free today!
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