Survey tool for Hospitality and Travel Industry

Turn your happy guests and travelers into your best salespersons with SurveySparrow

Guest feedback and online reviews for the Hospitality and Travel Industry

SurveySparrow helps to know your guests and clients better. Know the pulse of your customers and understand their preferences. But merely knowing customer preferences isn’t sufficient to thrive in this industry; business owners must put themselves in the shoes of the customers to understand their pain points as well. Customer satisfaction surveys packed with amazing features
lets you in on everything you need to keep them coming back. After all, the very essence of the hospitality industry is to ensure that each customer receives the best possible experience and SurveySparrow’s custom make survey platform helps you do just that!

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Gather Quality Guest Feedback Real-time

Deliver your guests a unique survey

From piping to params, the options to make your surveys personalized are many. The multilingual surveys ensure that the surveys are engaging and relevant from start to end.

Act upon the feedback immediately

Know when your guest has completed a survey. Get the notification real-time and waste no time on acting upon it. Scheduling the reports to reach you can help you map out guest behavior.

Collect insightful guest feedback

Let it go beyond ‘Bad-Good-Excellent’. Learn more about your guests’ preferences with a comment section. After all, experiences can’t be measured with just ‘options’.

SurveySparrow For Hospitality and Travel Industry

Resolve guest feedbacks faster

You cannot keep all your guests happy all the time. Mistakes happen, and from time to time, you would be given a down-thumb. Immediate damage control is your only solution then. A survey tool that facilitates real-time interventions helps you contain the issues effectively with minimum time.

Integrations with guest management software

Reaching out to your customers via a single channel limits your survey’s accessibility. The third-party integrations hosted by SurveySparrow lets you collect guest feedback and track your clients using multiple channels. It helps to keep your surveys pleasant and hiccup-free.

Grow your business with internal surveys

Running behind guest satisfaction, you often undermine the need to make your business stronger internally. Conduct employee satisfaction surveys and advanced report filters to track your progress.

Customize the surveys to represent ‘You’

Represent your brand as you desire with the high-end customization features available. From vibrant color palettes to interesting survey themes, you have vast and varied options to customize your surveys inside-out.

"Smart, varied and loaded with opportunity for users to share insights they might not otherwise feel comfortable sharing..."

Wish to choose the best feedback platform for the hospitality industry?

Guest surveys play a pivotal role to help hotels know the many ways in which they can improve the overall experience for their guests. Grab the right feedback platform and set the wheels rolling, right away!

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